We have made the process of getting into your vacation destination as easy as possible. Below are some frequently asked questions, if you can’t find the answer to your question below please give us a call, we are here for you!
If you would like to print out a copy of this information, please click this link.
What time is Check In and Check Out?
- Check In: 4:00 pm-We offer an early check-in option for $75.00. Please contact the office to set up an early check-in.
- Check Out: 10:00 am
Do I check in at your office?
You do not have to check in at our office. Drive straight to you vacation rental and access the property through the lockbox code given on your final confirmation.
What are the check-out procedures?
We ask that you please start the dishwasher and leave your keys in the lockbox. Leave the rest to us.
What is the toll to get to the Islands?
There is a $6.00 toll to cross over into paradise. They do not take credit/debit cards. Cash only.
What do I need to bring to my vacation home?
At your property you will find a starter pack of dish-washing liquid, dishwasher detergent, laundry detergent, one roll of paper towels, one bar of soap per shower, one roll of toilet tissue per bathroom, one box of tissues per bathroom and one bag per trash receptacle.
If you wish to bring additional items we have comprised a basic suggestion list.
For the kitchen:
- Ziploc bags
- Dishwashing detergent, soap
- Coffee filters
- Garbage bags
- Salt & pepper
- Paper towels/Napkins
- Aluminum and plastic wrap
- Sugar & coffee-mate
For the bathroom:
- Bath soap
- Conditioner & other toiletries
- Additional toilet paper
- Insect repellant
- Laundry detergent
- All-purpose cleaner
- Games & toys
- Fishing poles & tackle, (Can be rented at most Marinas)
- Writing material
Do I need to pack beach towels?
All of our homes are equipped with beach towels, beach chairs, beach umbrellas and sand toys.
How do I get to the other beaches around the islands?
There are several public beaches on Sanibel and Captiva. Parking at these beaches is $2.00 an hour. Click here for a map
When is the best time to go shelling?
Morning or low tide is the best times to find some of the 250 different varieties of shells that line our beautiful beaches.
Is there a rental company on the islands?
There is a Hertz pickup/return service at 1015 Periwinkle Way (BP Station). Pick up and return service is available during station hours. Please give them a call to confirm the times. 239-395-4571.
What are your terms and agreements when renting a vacation property?
Please email us at email@example.com and we will gladly send you copy of our terms and agreement.
What is your cancellation policy?
You have up to 90 days prior to your arrival to cancel your reservation and receive a refund of all money paid minus a $150.00 processing fee.
What additional fees does Kingfisher Vacations charge when booking a reservation?
We charge no additional fees.
Are there grocery stores on the islands?
On Sanibel there are two grocery stores. Jerrys on Periwinkle and Baileys on Tarpon Bay Road. Both stores will deliver groceries directly to you vacation property.
There are two smaller general stores on Captiva that carry groceries, Santiva and The Island Store. The Island store has an interactive grocery list you can fill out, email to them and pick up your groceries at a later time.
All the grocery stores also sell beer and wine but for spirits please visit, Huxtors Liquors, Sanibel Spirits or the Grog Shop.
What are Kingfisher Vacations’ office hours?
We are open 9-5 Monday thru Saturday but are available by phone 24 hours a day.